Ediscovery technology ease of use

This is another post in our multi-part series covering our ediscovery chapter of a legal informatics textbook. To catch up on the series, you can download the ebook in full. In it, we cover the ediscovery basics, including the history of the Electronic Discovery Reference Model (EDRM); core technical ediscovery concepts; the technologies powering ediscovery (encryption, machine
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User Experience Planning

Ample data shows that good design improves outcomes for both users and software providers. Because technology in legal lags behind other industries, the big push has been to pick vendors who consider not just function, but also user experience. But a recent Harvard Business Review article is a good reminder that the presence of design
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iPhone Design

How do you feel when you use your favorite web or mobile app? When I use my iPhone, for example, l feel happy.  I can complete useful tasks with minimal clicks or swipes, and without reading a training manual.  Getting from point A to point B feels intuitive and engaging. What causes this great experience, however,
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User Advocacy Team Mondee and Meeri

We’ve just launched a new team here at Everlaw: User Advocacy! Our newly-minted user advocates: Gather feedback from users to inform our product development and delivery. Interpret data about various aspects of product usage to help improve interfaces. Create and iterate learning and help materials to support users and to help them have an optimal
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Olivia Designing at Everlaw

Every lawyer knows that how you present an argument is almost as important as the argument itself. This is no less true of legal tools: how easy they are to use is as important as what they do. After all, the most amazing functionality in the world is useless if you can’t figure out how
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If you doubt the importance of user experience, read about Apple – whose success is driven by customers’ satisfaction with user-friendly versions of existing products. Or, read these case studies of how small changes to a site’s wording, photos, or navigation significantly increased sales. On a larger scale, read about how design-centric organizations outperformed the
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Everlaw Design Collaboration

Last year, we kicked off Everlaw’s ediscovery redesign with a new logo. Since then, I’ve been working with everyone on the team to revamp our look—and to reflect it in our software and marketing materials. We’ve been focusing on not only our visual presence, but on the usability of our product. We were specifically looking
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