User Experience

Discusses user experience and design in law and in software.

Ediscovery technology ease of use

This is another post in our multi-part series covering our ediscovery chapter of a legal informatics textbook. To catch up on the series, you can download the ebook in full. In it, we cover the ediscovery basics, including the history of the Electronic Discovery Reference Model (EDRM); core technical ediscovery concepts; the technologies powering ediscovery (encryption, machine
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Big Case, Big Problems in the State Attorney General's Office

The Everlaw Solution for Investigation, Onboarding, and Security Background The state attorney general was considering giving up on ediscovery enterprise vendors. The large prosecutor’s office had tried several popular platforms, and each one created more problems than they solved. The team struggled with the simplest tasks—even onboarding attorneys and allocating documents for review. “We’d reached
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ediscovery user experience survey

Respect for our users is one of Everlaw’s core values as an organization. As part of this, we use many different mechanisms to listen to our users, but one of our favorites is our annual user survey. The most recent was sent this past May. Hundreds of users completed the survey, making it one of
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Don’t Gamble on Ediscovery

In my job, I spend a lot of time talking to customers and potential customers. I hear what they’re worried about, and what their priorities are. It’s the most useful thing I do all day. Oftentimes, the feedback is expected: they care about ease of use and fast, accurate search. However, sometimes trends emerge that
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iPhone Design

How do you feel when you use your favorite web or mobile app? When I use my iPhone, for example, l feel happy.  I can complete useful tasks with minimal clicks or swipes, and without reading a training manual.  Getting from point A to point B feels intuitive and engaging. What causes this great experience, however,
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No Extra Ediscovery Fees

What sets Everlaw’s litigation platform apart is user experience. Many people think this just refers to software design, like the styling of buttons or the location of navigation. And it is that, but that’s not all it is. At Everlaw, user experience applies to every interaction you have with us, from logging in to our
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